Privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

If you don’t want us to process your data anymore, please contact us at hello@videoart.se or send us mail to: hello@videoart.se

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@videoart.se 

Terms & Conditions

I will ship the product when i see that the payment is fullfilled. Your order will be printed (Print on Demand) at Printful & shipped from their factory. 

Customs fees Depending on your order destination and fulfillment location, your customers might have to pay customs fees. The fees may vary depending on the order value, country limits, etc. Return address 
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Return Policy
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is set by default to the Printful facility. When we receive a returned shipment. Unclaimed returns get donated to charity after 4 weeks. 

Wrong Address - If customer provide an address that is considered insufficient by the courier, the shipment will be returned to printful storage. Customer will be liable for reshipment costs once we have confirmed an updated address with.

Unclaimed - Shipments that go unclaimed are returned to our facility and customer will be liable for the cost of a reshipment.

Returned by Customer - buyer’s remorse, Contact hello@videoart.se

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Printful reserves rights to refuse returns at its sole discretion.
If you have any issiues contact hello@videoart.se

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